A healthcare staff decision model considering the effects of staff cross-training
Li, L. L. K., B. E. (1999). A healthcare staff decision model considering the effects of staff cross-training. [Journal Article]. Health Care Manag Sci, 2(1), 53-61.
In this study a staff planning model for a health service clinic has been developed and validated using an example case of a health service clinic. The primary purpose of this research is to develop a representative staff planning model which balances the cost and benefits of staff task flexibility through cross-training for a healthcare facility. Additionally, legal requirements for task substitution in the healthcare industry have been considered in the model.