A cost assignment policy for home care patients
Flexible Services and Manufacturing Journal
The patient assignment problem in Home care (HC) consists of allocating each newly admitted patient to his/her reference operator, chosen among a set of possible operators. The continuity of care, where pursued, imposes that the assignment is not changed for a long period. The main goal of the assignment is to balance the workload among the operators. In the literature, the problem is usually solved with numerical approaches based on mathematical programming that do not consider the stochastic aspects of the problem. We derive a structural policy to assign a newly admitted patient while balancing the workload among the operators, by minimizing the expected value of a cost function