A queueing model to evaluate the impact of patient
2012
Manufacturing & Service Operations Management
4
14
584-599
Journal_Article
Academic_Medical_Centers||Decision_Making,_Organizational
Queueing_theory_Networks_of_queues||Queueing_theory_Single_server_queue
Operational_Online
No
No
Article Link
Dobson, G., Lee, H.-H., Sainathan, A., & Tilson, V. (2012). A Queueing Model to Evaluate the Impact of Patient
We consider the work flow in a medical teaching facility, examining the process that involves an initial patient exam by a resident physician, a subsequent conference between the resident and the attending physician, and the attending physician's visit with the patient. We create an analytical model of a tandem queue with finite buffer space to analyze the impact of different work prioritization policies on the throughput and the flow time of patients in the facility