A Simulation Study to Improve Quality of Care in the Emergency Department of a Community Hospital
2012
Journal of Emergency Nursing
4
38
322-328
Tactical
Yes
No
In this article, a computer simulation study to improve the quality of care at the emergency department at a community hospital in Lexington, Kentucky, is presented. The simulation model is capable of evaluating the quality of care in terms of length of stay, waiting times, and patient elopement and has been validated by being compared with the data collected in the emergency department. Sensitivity analyses have been carried out to investigate the impact of workforce and diagnosis equipment on quality performance. The results sug